Privacy Policy

Last Updated: January 2024

Gender Reveal Ghana ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in various ways:

Personal Information

When you book our services or contact us, we may collect:

• Name (first and last)
• Email address
• Phone number
• Physical address
• Event date and location
• Payment information
• Gender information for the reveal (kept strictly confidential)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your event
• Send booking confirmations and reminders
• Process payments
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website or conducting our business (e.g., payment processors)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of Gender Reveal Ghana, our clients, or others

4. Gender Information Confidentiality

We understand the importance of keeping your baby's gender a secret until the big reveal. We take special measures to protect this sensitive information:

• Gender information is stored securely and accessed only by essential team members
• Information is deleted within 30 days after your event
• We never share gender information with anyone outside our core team
• Sealed envelopes from medical providers are handled with strict confidentiality

5. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data storage and encryption
• Limited access to personal information by authorized personnel only
• Regular security assessments
• Secure payment processing through trusted providers

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide services you have requested
• Comply with legal obligations
• Resolve disputes and enforce agreements

Typically, booking information is retained for 3 years after your event for record-keeping purposes, after which it is securely deleted.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at info@genderrevealghana.com.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve your browsing experience
• Analyze website traffic

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Transfers

Your information may be transferred to and maintained on servers located outside of Ghana. By using our services, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@genderrevealghana.com
• Phone: +233 20 123 4567
• Address: 123 Independence Avenue, Accra, Ghana

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.